Wholly Loved Privacy Policy content

Last updated: July 19, 2026

This Privacy Policy describes how Wholly Loved Body Co ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit https://wholly-loved-body-co.myshopify.com (the "Site"), create an account, purchase our products, contact us, submit a review, or otherwise use our services (collectively, the "Services").

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

   Depending on how you interact with us, we may collect the following categories of personal information:

   • Contact information: name, email address, telephone number, billing address, and shipping address.
   • Order and transaction information: products purchased, order history, payment status, shipping information, returns, and related transaction details.
   • Payment information: payment card and other payment details processed by Shopify and its payment providers. We generally do not directly store complete payment-card numbers.
   • Account information: username, password, saved addresses, preferences, and account activity.
   • Communications: information you provide when you contact us, request customer support, or communicate with us.
   • Reviews and other content: product reviews, ratings, photographs, comments, and other material you choose to submit.
   • Marketing information: your email or SMS subscription preferences and information about your interaction with our marketing messages.
   • Device and usage information: IP address, browser type, device information, cookie identifiers, pages viewed, actions taken, referring website, and approximate location derived from your IP address.
   • Fraud and security information: information used to identify suspicious transactions, prevent fraud, and protect our customers and Services.


2. How We Collect Personal Information

   We may collect personal information:

   • Directly from you when you place an order, create an account, subscribe to marketing, submit a review, or contact us.
   • Automatically through cookies and similar technologies when you use the Site.
   • From Shopify and companies that help us operate our store.
   • From payment processors, shipping carriers, review providers, email or SMS platforms, fraud-prevention providers, and other service providers.
   • From other sources when permitted by law.


3. How We Use Personal Information

   We may use personal information to:

   • Process payments and fulfill, ship, and manage orders.
   • Provide customer service and communicate about purchases, returns, or account activity.
   • Create and administer customer accounts.
   • Display and manage product reviews and other submitted content.
   • Send email or SMS marketing when you have subscribed or when otherwise permitted by law.
   • Personalize and improve our Site, products, and customer experience.
   • Detect fraud, abuse, security incidents, and other harmful activity.
   • Maintain business records and comply with legal, tax, accounting, and regulatory obligations.
   • Enforce our terms and protect our rights, customers, business, and others.
   • Complete a business transaction such as a merger, financing, acquisition, or sale of assets.
   • Carry out another purpose explained when the information is collected.


4. Cookies and Similar Technologies

   We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the Site, remember your preferences, maintain your shopping cart, understand Site usage, improve performance, and support marketing.

   You can control certain cookies through your browser settings and, where available, through our cookie or privacy settings. Blocking cookies may prevent parts of the Site from working properly.

   For more information about Shopify's use of cookies, visit Shopify's cookie policy at: Shopify Cookie Policy

5. How We Disclose Personal Information

   We may disclose personal information to:

   • Shopify, which hosts our online store and helps us provide the Services.
   • Payment processors that process purchases and help prevent fraudulent transactions.
   • Shipping and fulfillment providers that deliver orders.
   • Email and SMS providers that send communications on our behalf.
   • Review and account-service providers that support customer accounts, ratings, or reviews.
   • Professional advisers, including accountants, insurers, attorneys, and consultants.
   • Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, and security.
   • Parties to a business transaction, such as a potential purchaser, successor, or financing partner.

   These providers may process information according to their own privacy policies and contractual obligations.

6. Shopify

   Our store is hosted by Shopify. Shopify collects and processes personal information to provide its platform, checkout, payment, security, and related services.

   You can learn more about how Shopify processes consumer information in the Shopify Consumer Privacy Policy .

7. Email and SMS Marketing

   If you subscribe to promotional emails, you may unsubscribe using the link included in an email. We may continue to send non-promotional messages concerning orders, accounts, safety, or our ongoing business relationship.

   If you subscribe to promotional text messages:

   • Your consent is not a condition of purchasing.
   • Message frequency may vary.
   • Message and data rates may apply.
   • Reply STOP to unsubscribe and HELP for assistance.
   • You may also contact us using the information below.

   We will handle marketing communications in accordance with applicable law. The FTC explains that commercial emails must provide recipients a way to stop future messages. FTC CAN-SPAM guidance

8. Product Reviews and Public Content

   Product reviews or other content you submit may be publicly visible. This may include your displayed name, rating, comments, photographs, and other information you choose to include.

   Do not include sensitive personal information in a public review. We may moderate or remove submitted content in accordance with our terms and applicable law.

9. Sale, Sharing, and Targeted Advertising

   We do not sell personal information for money.

   Certain data disclosures or uses of cookies may be considered a "sale," "sharing," or "targeted advertising" under some state privacy laws, even when no money is exchanged. If we engage in practices covered by these laws, eligible residents may opt out by contacting us.

   Before retaining this section: In Shopify, review Settings → Customer privacy, including whether Shopify Network Intelligence or advertising features are enabled. Shopify says certain configurations may require a data-sharing opt-out page. Shopify customer privacy guidance

10. Your Privacy Rights

    Depending on where you live and subject to applicable exceptions, you may have the right to:

    • Request access to personal information we maintain about you.
    • Request correction of inaccurate information.
    • Request deletion of your personal information.
    • Obtain a portable copy of certain information.
    • Opt out of certain sales, sharing, targeted advertising, or profiling.
    • Limit certain uses of sensitive personal information.
    • Withdraw consent where processing relies on consent.
    • Appeal our refusal to act on a privacy request.
    • Receive equal service without unlawful discrimination for exercising a privacy right.

    To submit a request, email whollylovedbodyco@gmail.com . Describe your request and provide enough information for us to identify the relevant records. We may need to verify your identity before completing a request.

    An authorized agent may submit a request when permitted by law. We may ask for proof of the agent's authority and verification of your identity.

    These rights do not apply in every circumstance. We may deny or limit a request when allowed by law and will provide an explanation when required.

11. Data Retention

    We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing the Services, maintaining transaction and tax records, resolving disputes, enforcing agreements, preventing fraud, and satisfying legal obligations.

    Retention periods vary depending on the type of information, why it was collected, legal requirements, and operational needs. When information is no longer required, we may delete, anonymize, or securely dispose of it.

12. Data Security

    We use reasonable administrative, technical, and physical measures intended to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

    You are responsible for keeping your account credentials confidential. Contact us promptly if you believe your account or information has been compromised.

13. Children's Privacy

    Our Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information, contact us so we can review and, where appropriate, delete it.

14. External Links

    The Site may contain links to websites operated by others. We are not responsible for their privacy, security, or content. Review the privacy policies of websites you visit.

15. Changes to This Policy

    We may update this Privacy Policy to reflect changes to our practices, Services, or legal obligations. We will post the revised policy on this page and update the "Last updated" date. We may provide additional notice when required by law.

16. Contact Us

    Questions or privacy requests may be directed to:

    Wholly Loved Body Co
    whollylovedbodyco@gmail.com