Wholly Loved Subscription Policy content
Last updated: July 19, 2026
This Subscription Policy applies to recurring product subscriptions purchased from Wholly Loved Body Co through https://wholly-loved-body-co.myshopify.com. By starting a subscription, you agree to this policy, our Terms of Service, Refund Policy, Shipping Policy, and Privacy Policy.
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Subscription Program
When you purchase a subscription, you authorize us to automatically charge your selected payment method and ship the subscribed products at the price and frequency displayed during checkout.
Available subscription frequencies may include [every month/every two months/other frequencies]. Your subscription continues until you cancel it or we terminate it as described below.
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Automatic Renewal and Recurring Charges
Your subscription automatically renews at the end of each billing period. Your payment method will be charged for the products in your subscription, applicable shipping charges, and taxes.
By completing a subscription purchase, you expressly authorize these recurring charges without needing to approve each individual payment.
The renewal price, billing frequency, estimated shipping charges, and any subscription discount will be displayed before you complete your initial purchase.
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Subscription Discounts
Subscription discounts apply only while the subscription remains active and may not be combined with other discounts unless expressly stated.
Any discount offered for subscribing applies according to the terms displayed at checkout. If you cancel your subscription, the subscription discount will not apply to future one-time purchases.
We may change a subscription discount or price for future renewals after providing advance notice and obtaining any consent required by applicable law. A change will not affect an order that has already been charged.
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Billing Dates
Your first payment is charged when you place the initial subscription order unless otherwise stated at checkout. Future payments will generally be charged on or near the same date according to your selected delivery frequency.
Billing or shipment dates may shift slightly because of weekends, holidays, inventory availability, processing times, or calendar differences.
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Managing a Subscription
You may manage your subscription through your customer account at [Customer Account/Subscription Portal URL].
Depending on the options we make available, you may be able to:
- View upcoming orders and billing dates.
- Update your shipping address.
- Update your payment method.
- Change eligible products or quantities.
- Skip an upcoming shipment.
- Pause and resume the subscription.
- Change the delivery frequency.
- Cancel the subscription.
You may also request assistance by contacting whollylovedbodyco@gmail.com .
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Cancellation
You may cancel your subscription at any time without a cancellation fee through [your customer account/subscription portal].
To prevent the next charge, submit your cancellation at least 3 days before your next scheduled billing date. If Shopify has already processed the payment, cancellation will apply to future renewals and will not automatically cancel or refund the processed order.
After cancellation, you will not be charged for additional subscription renewals. Canceling a subscription does not require us to refund orders that were processed before the cancellation took effect.
Cancellation must be reasonably easy to complete. Shopify allows customers to manage or cancel subscriptions through their customer accounts when subscription management is enabled. Shopify subscription management
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Skipping or Pausing
You may skip an eligible upcoming order or pause your subscription through your subscription portal.
A skip or pause request must be submitted at least 3 days before the next billing date. Requests received after payment has been processed will apply to a later subscription order.
Pausing does not permanently cancel your subscription. Recurring billing will resume when the subscription is reactivated.
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Changes to an Upcoming Order
Requests to change a product, quantity, delivery frequency, shipping address, or other subscription detail must be submitted at least 3 days before the next billing date.
Once an order has been processed, we may be unable to change or stop it. Updating the shipping address for your customer account may not automatically update an order that has already been created.
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Payment Authorization and Failed Payments
You must provide a current, valid payment method and accurate billing information.
If a payment fails, we or Shopify may:
- Retry the payment method.
- Ask you to update your payment information.
- Delay or skip the affected shipment.
- Pause or cancel the subscription after unsuccessful retry attempts.
You remain responsible for charges associated with subscription orders that were successfully processed. Shopify permits merchants to configure retry attempts and choose whether a subscription is skipped, paused, or canceled after retries fail. Shopify billing-attempt settings
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Shipping
Subscription orders are shipped according to our Shipping Policy. Estimated delivery dates are not guaranteed.
Shipping charges, if any, will be displayed during checkout. Changes to a shipping address or destination may change the applicable shipping cost or taxes.
You are responsible for keeping your delivery address current. We are not responsible for orders delivered to an outdated or incorrect address supplied by you.
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Product Availability
Subscriptions are subject to product and ingredient availability.
If a subscribed product becomes temporarily unavailable, we may delay or skip the shipment and notify you. We will not substitute a materially different product or charge a different price without providing notice and obtaining any consent required by law.
If a product is permanently discontinued, we may cancel the affected subscription and notify you.
Because our body products may be handmade in small batches, appearance, color, scent, consistency, or packaging may vary slightly without affecting the product's intended use.
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Returns and Refunds
Subscription purchases are subject to our separate [Refund and Return Policy URL].
Canceling a subscription stops future renewals but does not automatically create a refund for an order that has already been processed, shipped, or delivered.
If an item arrives damaged, defective, or incorrect, contact us at whollylovedbodyco@gmail.com within 48 hours of delivery and include your order number and photographs when applicable.
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Promotions, Gifts, and Minimum Commitments
Unless a subscription offer expressly states otherwise, there is no minimum number of renewals and no cancellation fee.
If a promotion includes a free product, introductory price, or other benefit conditioned on completing a minimum number of subscription orders, that condition will be clearly disclosed before enrollment.
Do not use a minimum commitment unless its exact terms and consequences are prominently displayed before checkout.
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Changes to Subscription Terms
We may update this Subscription Policy or modify the subscription program. Material changes affecting an active subscription will apply prospectively after reasonable notice and any consent required by applicable law.
If you do not agree to a material change, you may cancel before the change takes effect.
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Termination by Us
We may pause or terminate a subscription for reasons including:
- Repeated failed payments.
- Suspected fraud or misuse.
- Product discontinuation or prolonged unavailability.
- Violation of our policies.
- Legal or operational requirements.
If we terminate a subscription, we will stop future recurring charges. Termination will not affect charges for orders already processed.
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Contact Us
Questions, changes, or cancellation requests may be directed to:
Wholly Loved Body Co
whollylovedbodyco@gmail.com
